tap-n-track-support

Support — Tap & Track

Need help with the app? We’re happy to assist.

Contact

Email us at info@buffalointeractive.ai and we’ll get back to you as soon as possible.

Frequently Asked Questions

How do I change what I’m tracking? Go to Settings (gear icon on the home screen) and tap your tracked drink to edit it.

Does my data sync across devices? No — Tap & Track is local-only. Your data stays on your device and is not backed up to the cloud.

How do I delete my data? Deleting the app removes all data permanently. There is no account to delete.

I lost my data after reinstalling. Can I recover it? Unfortunately, no. Because all data is stored locally on the device, it cannot be recovered after the app is deleted.

I purchased the app but it’s showing as locked after reinstalling. Tap “Restore Purchase” on the paywall screen to recover your purchase.

The widget isn’t updating. Try removing the widget from your home screen and re-adding it. If the issue persists, contact us.

How do I delete a logged entry? Tap the bar for any day on the home screen chart to open the day’s log. Swipe left on any entry to delete it.